For claims, billing inquiries, or to obtain a copy of your policy, please contact Travelers Insurance Co. directly using any of the methods below.
For all other inquiries, including policy changes and questions, please contact Pearson Wallace Insurance
To Pay Your Bill:
Log in to your MyTravelers® account
Call 1 (800) 842-5075
To File a Claim:
Click here to report a claim online
Call 1 (800) 252-4633
To Obtain a Copy of Your Policy:
Log in to your MyTravelers® account
To Mail an Insurance Payment:
Travelers Personal Insurance
PO Box 660307
Dallas, TX 75266
Note: Please write your account or policy number on your check or money order.
To Mail an Insurance Payment Overnight:
Travelers Insurance
Attn: Lockbox Operations Box #660307
1501 North Plano Rd. Suite 100
Richardson, TX 75081