Pearson Wallace Insurance, LLC
Premium Experience With A Personal Touch
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Philadelphia Insurance Co.

Carrier Instructions

For claims, billing inquiries, or to obtain a copy of your policy, please contact Philadelphia Insurance Co. directly using any of the methods below.

For all other inquiries, including policy changes and questions, please contact Pearson Wallace Insurance 

To Pay Your Bill:

To File a Claim:

  • Click here to report a claim online

  • Call (800) 765-9749 option 3

  • Email claimsreport@phly.com

To Obtain a Copy of Your Policy:

Log in to your MyPHLY account

To Mail an Insurance Payment:

Philadelphia Insurance Companies
P.O. Box 70251
Philadelphia, PA 19176-025

To Mail an Insurance Payment Overnight:

Philadelphia Insurance Companies
Attn: Cash Department
One Bala Plaza, Suite 100
Bala Cynwyd, PA 19004-0950