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How Pearson Wallace Insurance provides the Best Insurance Policies for Individuals and Small Businesses

Studies show that major insurance carriers that flood your commercials are not so dissimilar from each other. Even though they invest heavily in marketing, they all offer similar insurance products which save you close to the same amounts of money, regardless of which company you choose. With the cost of insurance products from competing companies being $200-$300 apart from each other (per year), these companies are all offering the same products at similar price points. A lot of times, these savings of $200-$300 in the first year get lost in the next year when carriers raise their rates. This also happens because insurance carriers can only customize “coverage”. This means that the only way that they can save you money is by decreasing your coverage. Learn more about real customization in the Pearson Wallace section. 

If these insurance carriers are offering insurance at similar prices, what are they competing on?

The answer is customer service. Driving value to consumers is the only way insurance carriers can compete in today’s world. Simply battling over cost is not enough of a differentiator to them.

If we know that adding value is the only way insurance companies can differentiate themselves from each other, we must direct our gaze a step further from customization and price savings, into other benefits that you deserve to receive as a consumer.

Customer service is not something that insurance carriers specialize in. They are too big to give individual attention to their consumers and even with their best efforts, they cannot meet the specific needs of business owners that more specialized insurance brokers like Pearson Wallace can more easily provide to their customers.

Trusted, local insurance brokers, like Pearson Wallace, represent several larger carriers, which gives us the ability to pick and choose from various carrier’s products to ensure that you get price savings without reduced coverage. At Pearson Wallace, we deliver both safety and savings.

Benefits Of Working With An Insurance Broker

Working with Pearson Wallace Insurance for your small business and/or personal insurance needs is beneficial to you in multiple ways. 

How is working with a local insurance broker, like Pearson Wallace better?

  • We are not limited to a particular carrier’s products so we can mix and match products to ensure that you save money without losing out on either coverage or service. We also re-market policies every year to ensure that you get the best cost-savings year after year. We find the best carriers that have the best products and pricing for your coverage needs.

  • We understand how tedious, stressful, and nerve-wracking it can be to deal with the complexities of an insurance policy. More importantly, we understand how important it is to have a familiar voice at the other end of the phone to guide you through your difficulties. 

  • We know the value of relationships and have ingrained this in our company’s ethos. All your business and personal insurance needs are tended to as though you are a part of our family. 

local insurance broker pittsfield - amherst - western ma offering a consultive approach

To give you the best possible service, Pearson Wallace, adopts one of two approaches to better suit your needs:

  • We use a consultative approach if you want to be guided through the process, to ensure you have control over the situation and can see it through to the end. This is an exceptional approach for businesses and larger claimants where our company’s representatives walk you through the process to determine what is in your best interests.

  • We use a hands-off, turnkey approach if you want exceptional quality of service with minimum effort and stress. Our hands-off/turnkey approach allows you to relax after giving us your basic information. After this, the ball is in our court and we use all of our resources to ensure that you or your business are covered.


At Pearson Wallace Insurance, we allow you to enjoy life so you are able focus on the day to day, while giving you peace of mind, knowing that we have got you covered.

Jahaan Bharucha